Industries & Clients


Our platform serves medium sized to large enterprise programs in various industries across the globe. Our team convinces with profound loyalty expertise covering B2C, B2B and B2B2C and can guide you on your path towards staying ahead of competition.

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Automotive

The automotive industry is known to be highly competitive. Furthermore, customer interaction is limited due to low frequency of workshop visits caused by long service cycles and the long ownership period for each car.

Thus, it is even more important to utilize customer data to engage customers as frequently and as effectively as possible through targeted promotions and campaigns.  We know how!

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CONSUMER GOODS AND FMCG

The consumer goods industry is characterized by a dynamic and highly competitive market with high marketing spend in general. There is no central consumer database nor means of direct communication with consumers.

Thus, it is even more important to create a central consumer database and use the data in the right way to segment, understand and predict consumer behavior in order to target your customers effectively. We know how!

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E-Commerce

E-commerce is a fast evolving and highly competitive industry with transparent prices. Despite customer and transaction data being available, the majority of players is still not using it effectively for targeted communication and campaigning.

Understand customer behavior and make use of integrated workflows for customer segmentation, targeted communication and campaigning. We know how!

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Financial Services

The financial services industry is known to be highly competitive and the majority of players has difficulties to really differentiate its products and services from competition. Moreover, the customer data available is hardly leveraged to target customers effectively to minimize the relatively high customer churn rate in this industry.

Differentiate yourself by introducing a loyalty program for proper customer segmentation and targeted multi-channel communication and campaigning to increase customer loyalty. We know how!

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TRAVEL & HOSPITALITY

The travel & hospitality industry is known to be a highly competitive market with strong pressure on margins from booking engines and payment service providers. Often the consumer database is not fully leveraged for targeted campaigns and offerings.

Thus, it is even more important to use the central consumer database to segment, understand and predict customer behavior to increase marketing efficiency, multi-channel campaigns as well as up- and cross-selling. We know how!

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GAMING

The gaming industry is characterized by fierce online competition and having difficulties in identifying and adequately treating valuable customers.

Thus, it is even more important to create a customer database to segment, understand and predict customer behavior for targeted multi-channel communication and campaigning. We know how!

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Healthcare & Pharma

The Healthcare & Pharma industry is known for being a competitive market with high cost for ATL marketing. There is often no direct communication with consumers.

Thus, it is key to create a central customer database to segment, understand and predict customer behavior for targeted multi-channel communication and campaigning to reward customer loyalty. We know how!

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Petrol

The Petrol industry is highly competitive with little differentiation when it comes to their products and services. Marketing spend for ATL media and branding campaigns are generally high. The customer database is often not fully leveraged.

In order to keep up with competition it is key to make use of the customer data available as basis for targeted communication and offers as well as for up- and cross-selling of convenience stress and service products.
We know how!

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Retail

The retail industry is dynamic and very competitive with high marketing expenses in general. Despite the availability of customer and transaction data, targeted communication and campaigning is hardly used to increase marketing efficiency and customer loyalty.

Increase shopping frequency and basket size through targeted offers and communication. Engage your customers and increase their loyalty by using your customer data right. We know how!

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Financial Services and Insurance Industries

The construction and real estate industry is known for being highly competitive and based on mostly commodity goods with little differentiation. There is hardly any personal contact or direct communication with the customer.

Improve sales & customer relations by creating relevant customer segments and incentive levels as well as targeted rewards. We know how!

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Sports & Entertainment

The sports & entertainment industry is often not fully leveraging the valuable customer or fan base to increase marketing efficiency. Moreover, there are no efficient means of direct communication and campaigning available.

Thus, it is even more important to create a customer database and to fully leverage customer insights in order to increase emotional loyalty of your fans and create additional marketing & sales channels for sponsors. We know how!

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TELECOMMUNICATIONS & INTERNET SERVICE PROVIDER

The Telecommunication and internet service provider industry is characterized by strong competition with little differentiation, high customer churn rates and only expensive churn reduction measures available.

Moreover, customer data available is often not fully leveraged. Thus, it is key to segment, understand and predict customer behavior to increase marketing efficiency by targeted multi-channel communication and campaigning. We know how!

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