The Loyalty SaaS Solution That Empowers!

Award-Winning, Powerful, Enterprise-Grade.

Deeply understand, reward and drive 360° customer behavior with the leading Loyalty Program SaaS Solution for premium brands across the globe.

    Unlock the Power of Cutting-Edge Customer Loyalty Programs:
    With our SaaS Loyalty Solution ‘Prime Cloud’

    Looking for a test-proven Loyalty Program Solution that has everything you need to easily set up and successfully manage a powerful B2C, B2B or B2E Loyalty Program?

    Then meet ‘Prime Cloud’ – the award-winning Loyalty Solution:

    ‘Prime Cloud’ is the feature-rich, quick-to-launch Loyalty Platform SaaS to deeply understand, reward and drive customer behavior across all relevant dimensions: transactional, emotional, social, engagement, and referrals.

    ‘Prime Cloud’ unlocks a highly efficient toolset to grow your revenue, profit, customer lifetime value, retention, and advocacy.

    Its cutting-edge, enterprise-grade, API-first SaaS architecture, makes ‘Prime Cloud’ highly scalable, easy to integrate into any IT system landscape as well as highly configurable to your individual business needs.

    Ready to Get a Taste of What Prime Cloud Can Help You Achieve?

    Contact Our Loyalty Experts
    for Your Personal Demo!

    3 Editions – Endless Possibilities:
    Discover the Power of our Loyalty Platform SaaS

    B2C / B2E   B2B

    S – Loyalty Essentials

    Foundational Points Based Loyalty Program

    For businesses that need a strong foundation.

    KEY FEATURES

    • Advanced Program Configuration
    • Points Based Loyalty Program
    • Build Direct Relationships With Your Customers
    • Deeply Understand, Incentivize & Drive:
      • Transactional Behavior
      • Program Related Behavior
    • Loyalty Marketing Suite
    • Program Admin & Management

    + can be extended with Add-Ons

    M – Loyalty Pro

    Advanced Points & Tier Based Program

    For businesses with advanced Loyalty Program needs.

    KEY FEATURES

    • All Features of Edition S

    +  PLUS:

    • Loyalty Tiers
    • VIP Groups
    • Deeply Understand, Incentivize & Drive Non-Transactional Behavior
    • Additional Reward/ Redemption Types
    • Advanced Loyalty Marketing Suite

    + can be extended with Add-Ons

    L – Loyalty Guru

    Multi-Partner Loyalty Program

    For businesses looking for a highly advanced Multi-Partner Program.

    KEY FEATURES

    • All Features of Edition M

    +  PLUS:

    • Multi-Partner Program Set-Up
    • Partner Accounts & Cross-Partner Liability Settling
    • Promotion Couponing
    • Member Householding Functionality
    • Advanced Rights & Roles Management

    + can be extended with Add-Ons

    S – Loyalty Essentials

    Foundational Points Based B2B Loyalty Program

    For businesses that need a strong B2B Loyalty Program Foundation.

    KEY FEATURES

    • Advanced Program Configuration
    • Points Based Loyalty Program
    • Build Direct Relationships With Your Buyers & Business End Users
    • Direct-to-Buyer Incentives
    • Deeply Understand, Incentivize & Drive:
      • Transactional Behavior
      • Program Related Behavior
    • Loyalty Marketing Suite
    • Program Admin & Management

    + can be extended with Add-Ons

    M – Loyalty Pro

    Advanced Points & Tier Based B2B Program

    For businesses with advanced B2B Loyalty Program needs.

    KEY FEATURES

    • All Features of Edition S

    +  PLUS:

    • Advanced Business Member Householding Functionality
    • Loyalty Tiers
    • VIP Groups
    • Deeply Understand, Incentivize & Drive Non-Transactional Behavior
    • Additional Reward/ Redemption Types
    • Advanced Loyalty Marketing Suite

    + can be extended with Add-Ons

    L – Loyalty Guru

    Multi-Country B2B Loyalty Program

    For businesses wanting a highly advanced Multi-Country Program.

    KEY FEATURES

    • All Features of Edition M

    +  PLUS:

    • Multi-Country Set-Up
    • Advanced Cross-Department/ Subsidiary Liability Settling
    • Advanced Rights & Roles Management
    • Multi-Language UI
    • Promotion Couponing

    + can be extended with Add-Ons

    We Deliver Results:
    Discover The KPIs We Have Helped Our Clients Achieve!

    +23%

    In Revenues

    +24%

    In Spend Frequency

    +100%

    In Average Basket Size

    +18pp

    Increase In NPS

    65%

    Email Open Rates

    3

    Loyalty Magazine
    Award Winners

    Trust is Good, But Proof is Better:
    What our Customers Have to Say

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    With Loyalty Prime we have found a strategic partner for Metro's B2B customer loyalty programs worldwide! Their Loyalty SaaS -platform offers us an innovative concept coupled with a high degree of flexibility, which is exactly what we are looking for as a global company.

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    We are happy to have found a reliable and experienced partner in Loyalty Prime who supports us in realizing and developing our B2B loyalty program WAREMA Prime successfully. We have big plans for our program and are very happy to be supported by Loyalty Prime’s expertise!  

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    Loyalty Prime’s platform is best-in-class. On top of that, Loyalty Prime’s team stands out due to their profound loyalty expertise & reliable service from project kick off till launch and during ongoing operations.  

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    Loyalty Prime has helped deliver an award-winning omnichannel loyalty program for Frankfurt Airport by not only implementing their best-in-class loyalty platform but also by proactively supporting our team onwith loyalty thought leadership and customer engagement activities.  

    And Trusted 3rd Parties Agree:
    Our SaaS Solution is Top-Notch, Award-Winning & Globally Certified

    Award Winner LogoAward Winner LogoLoyalty Awards Winner LogoAward 4Retail CRM Logo

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    With Our Loyalty Platform SaaS, the Power Is in Your Hands:
    Mix & Match Your Desired Type of Loyalty Program!

    Our enterprise-grade Loyalty Solution is built with a modular and highly configurable architecture, which gives you all the tech power you need.

    With ‘Prime Cloud’ you choose your desired type of Loyalty Program and can easily configure this to your individual business and industry needs, sales channels, products and services offered, margins and of course, your customers’ desires.

    Keen on some examples of the amazing options that are available out of the box with the Prime Cloud SaaS Loyalty Platform? Here you go:

    loyalty saas solutions

    Prime Cloud Delivers the Loyalty Program SaaS for Your Desired Target Market:

    • B2B SaaS Loyalty Solution
    • B2C SaaS Loyalty Solution
    • B2E SaaS Loyalty Solution
    loyalty saas solutions

    Prime Cloud Enables a Great Loyalty Experience Across Your Sales Channels:

    • Online & ecommerce Loyalty
    • Offline & brick & mortar Loyalty
    • Omnichannel Loyalty
    loyalty saas solutions

    Prime Cloud Delivers the Types of Loyalty Programs You Wish for – in Any Combination You Desire!

    • Points Based Rewards Program
    • Tiered Loyalty Program
    • VIP/Interest-Based Program
    • Multi-Partner Loyalty Program
    • Subscription Loyalty Program
    • Surprise & Delight Loyalty Program
    • Gamified Loyalty Program
    • Customer Referral Program
    • Cashback Loyalty Program
    • And many more!

    Our SaaS Platform – Your Personal ‘Loyalty 007’:
    Drive Your Marketing & Business Goals With Our Amazing Feature-Set

    With Prime Cloud we help you achieve 7 key business goals that tie together into one award-winning blueprint for success: the ‘Loyalty 007’ Formula.

    Readily built into Prime Cloud, the Loyalty 007 Formula borrows its name from no other than a superhero that has inspired a fiercely loyal fan base across the globe for decades: James Bond 😉.

    With the same invincible spirit of the Secret Service Agent 007, Prime Cloud delivers the tool set you need to drive your marketing and business goals to new heights of success.

    We have your personal ‘weapon’ to deeply understand and successfully drive customer behavior, outshine your competitors, and grow your top and bottom line.

    Ready to meet your personal Loyalty 007 😊?

    If you want to thrive in today’s highly competitive markets, you need nothing less than the brains of a superhero. This is where the first ingredient of the Loyalty 007 Formular powered by Prime Cloud comes in.

    With a Loyalty Program enabled by Prime Cloud, you easily build a 360° view of your members that allows you to deeply understand their spending and non-transactional behavioral patterns.

    And then? TIME FOR ACTION!

    Use Prime Cloud to act on this data to push your company goals using the other 6 parts of our signature Loyalty 007 formula.

    The Key Prime Cloud Features that Empower #001:

    • Loyalty Program Design Configuration & Set-Up
    • Loyalty Program Member Management
    • 360° Customer Behavior Tracking & Incentivizing
    • Loyalty Marketing Suite
    • Reporting & BI

    James Bond is a hero that simply can’t be forgotten. And precisely this is the second goal that our Loyalty 007 Formula enables:

    With a Loyalty Program powered by Prime Cloud, you stay at the forefront of your customers’ minds (and close to their hearts) by continuously engaging with them in a relevant, personalized manner based on the rich data you are generating via #001.

    This greatly increases the chance that the next time a buying decision is around the corner, your customers will remember and choose you – and not your competition!

    The Key Prime Cloud Features that Empower #002:

    • Loyalty Program Member Management
    • 360° Customer Behavior Tracking
    • Loyalty Marketing Suite
    • Reporting & BI

    James Bond continuously delights fans across the globe with his wits, charm, and heroic deeds. Watching a Bond movies feels like a rewarding, inspiring experience that has kept millions of viewers coming back for more over decades.

    Ingredient #003 of our Loyalty 007 Formula enables you to produce the same result with your customers: With a Loyalty Program powered by Prime Cloud, you have a powerful tool set on hand to reward and delight your customers along their complete customer journey.

    You will make them feel amazing and highly appreciated for being loyal to your brand. And in this way, you give them the much-needed reason to choose you over your competition – time and again!

    The Key Prime Cloud Features that Empower #003:

    • Loyalty Program Member Management
    • 360° Customer Behavior Tracking & Incentivizing
    • Main Loyalty Program Types
    • Add-On Loyalty Program Types
    • Loyalty Marketing Suite

    James Bond is a narrative that has captured our minds and hearts throughout multiple decades. We aspire to be as heroic as James Bond, and would feel amazingly honored to sit down and have a Martini with him in some fancy bar 😊. Bond’s memorable demeanor and compelling story are his USP (unique selling proposition) that has created a loyal fan base across the globe.

    The fourth business goal that a Loyalty Program powered by ‘Prime Cloud’ helps you achieve is to build a similarly convincing USP for your brand. You not only deliver a great set of products and services to your customers, but also an amazingly rewarding Loyalty Experience that outshines your competitors and keeps your members coming back for more.

    The Key Prime Cloud Features that Empower #004:

    • Loyalty Program Member Management
    • 360° Customer Behavior Tracking & Incentivizing
    • Main Loyalty Program Types
    • Add-On Loyalty Program Types
    • Loyalty Marketing Suite

    The biggest James Bonds fans have watched every movie, remember verbatim quotes, and have probably even purchased a Bond inspired merchandise or two. They simply can’t get enough of the story.

    Similarly, when we put the Loyalty Formula ingredients #001-#004 together for your business, they lead to one of the most profitable elements of your business success: customer retention.

    “Mature brands derive over 85% of their growth from their most loyal customers.”

    KPMG International | 2019 Customer Loyalty Survey

    “Increasing your customer retention rate by 5% can increase your profits by 5-95%!”

    Bain & Company | Fred Reichheld | Author & Inventor of Net Promoter Score

    In a nutshell: by continuously engaging your members with relevant communication as well as delivering a highly rewarding Loyalty Experience, added value, and a convincing USP, you systematically build a loyal fan base that happily continues to give you a large share of their wallet.

    This in turn drives your revenues. But not only that – with a Loyalty Program powered by Prime Cloud, you are able to do so in a manner that is profitable to your business. Keen to learn more? Then click here!

    The Key Prime Cloud Features that Empower #005:

    • Loyalty Program Design Configuration & Set-Up
    • Loyalty Program Member Management
    • 360° Customer Behavior Tracking & Incentivizing
    • Main Loyalty Program Types
    • Add-On Loyalty Program Types
    • Loyalty Marketing Suite
    • Reporting & BI

    What makes James Bond such a heroic secret service agent? He’s got clear goals, he knows what he wants, and he achieves precisely that over and over again – using his wits, invincible strength, charisma, and of course high-tech weapons!

    Similarly with our SaaS Loyalty Platform based on the Loyalty 007 Formula, you define exactly what you would like to achieve (which customer behavior you would like to drive) and then use Prime Cloud’s rich feature set to do just that!

    Here are a few of the many examples of both transactional and non-transactional behavior types you drive with Prime Cloud:

    • Transactional Loyalty: repurchase rates, basket sizes, purchase frequency, upselling, cross-selling, and customer lifetime value.
    • Social & Advocacy Loyalty: member referrals, positive activities on social media, and sharing product reviews.
    • Brand Engagement Loyalty: website visits, opt-ins to your communication channels, app downloads, and participation in brand events.
    • Intimacy Loyalty: sharing of personal profile data, participation in customer surveys or focus groups, and opt-ins to data collection & usage.
    • Emotional Loyalty: customer satisfaction, brand awareness, brand love, and net promotor score.

    The Key Prime Cloud Features that Empower #006:

    • Loyalty Program Design Configuration & Set-Up
    • Loyalty Program Member Management
    • 360° Customer Behavior Tracking & Incentivizing
    • Main Loyalty Program Types
    • Add-On Loyalty Program Types
    • Loyalty Marketing Suite
    • Reporting & BI

    Now it’s time for the full hero story: putting the 6 key ingredients of the Loyalty 007 Formula together empowers you to sustainably grow your top and bottom line!

    “Loyalty leaders increase their revenues about 2.5 as fast as their industry peers and deliver two to five times the shareholder returns over the next 10 years.”

    Harvard Business Review | Rob Markey | Customer Experience Futurist, Senior Contributor

    Here are a few examples on how:

    • Profitably drive customer behavior – without a discount culture that deteriorates your pricing strategy.
    • Deliver a high marketing ROI through data-based direct marketing.
    • Create sustainable, emotional loyalty to your brand that also reduces customer price sensitivity.
    • Drive customer acquisition via highly efficient word-of-mouth marketing and referrals.
    • Prepare for the future by actively listening to your customers and allow them to help you optimize your marketing, customer experience, as well as brand and innovation processes!

    Curious to learn more? Click here!

    The Key Prime Cloud Features that Empower #007:

    • Loyalty Program Design Configuration & Set-Up
    • Loyalty Program Member Management
    • 360° Customer Behavior Tracking & Incentivizing
    • Main Loyalty Program Types
    • Add-On Loyalty Program Types
    • Loyalty Marketing Suite
    • Reporting & BI

    Ready to See the Loyalty 007 Success Formula in Action?

    Contact Our Loyalty Experts!

    Cutting-Edge Loyalty Program Success Made Simple:
    With Our Test-Proven ‘Calibrate – Configure – Go – Achieve’ Methodology

    At the heart of Loyalty Prime lies one core mission: making the immense power of loyalty programs easily accessible to B2B and B2C companies across all industries.

    We know how difficult it can seem to anticipate which Loyalty Program design and set-up will help you achieve your goals. But we also know that the path becomes clear when you have deep expertise in Customer Loyalty like us.

    So we did something amazing:

    We poured our decades of Loyalty experience into an easily accessible path to success with: the Loyalty Prime ‘Calibrate – Configure – Go – Achieve’ (CCGA) Methodology.

    This Methodology systematically reduces the complexity of conceptualizing, designing, setting-up and managing a high-performing loyalty program to an absolute minimum. And it ensures an extremely fast time-to-market – no matter your business scenario or industry!

    Curious to find out more? Contact our Loyalty Experts today!

    Quick to Launch, Highly Scalable, Reliable, Enterprise-Grade:
    Your IT Team Will Love Our Loyalty SaaS Solution as Much as You!

    Our SaaS Loyalty Solution Prime Cloud does not only have an amazing feature set to drive your marketing & business goals, it also delivers these features in a quick-to-launch, highly scalable, and reliable enterprise-grade SaaS architecture.

    Here are some of the qualities that you & your IT team will love about our award-winning Loyalty SaaS:

    Prime Cloud is easy to integrate:

    Prime Cloud is built with an API first approach based on Open API standards, which makes it very easy to integrate with your existing IT landscape & tech stack.

    Prime Cloud is quick to launch:

    Its rich feature set is available out-of-the box and can easily be configured to your needs, enabling an extremely fast time-to-market.

    Prime Cloud delivers highly reliable, enterprise-grade performance:

    Our SaaS Loyalty Platform’s cloud-native, micro-service oriented architecture, modular infrastructure, and operation in a high-availability Kubernetes cluster guarantees highest performance levels.

    Prime Cloud is highly scalable:

    Prime Cloud equips you with high scalability. Performance levels are easily maintained as your loyalty program grows in size and functional complexity.

    Ready to Uncover Your Perfect Loyalty Platform SaaS?

    Contact Our Loyalty Experts
    for Your Personal Demo!

    Need More Reasons Why to Choose Us?
    Discover Why Global Brands Work With Loyalty Prime

    Loyalty Prime is a global expert in Loyalty Programs and Loyalty SaaS Solutions. We’ve empowered countless B2B & B2C companies to quickly launch and drive their Loyalty Programs to success. With Prime Cloud as the powerful engine of your Loyalty Program, get ready to launch a whole new level of business performance!

    Feature Rich &
    Future Proof

    Highly Configurable &
    Quick to Launch

    Intuitive Usability &
    Expert Support

    High Performance
    Enterprise-Grade SaaS

    Highest Data & IT
    Security

    Proven Expertise & Trusted
    Globally

      Contact Us Today!

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