A Better Way to Drive

  • Customer Loyalty
  • Customer Lifetime Value
  • Customer Retention
  • Customer Engagement
  • Customer Behaviour
  • Customer Understanding

Easily develop, manage, and track outstanding customer loyalty programs. All through a single, award-winning SaaS platform.

    Prime Cloud Dashboard

    Prime Cloud: The Leading Software Platform for Outstanding Loyalty Programs

    Prime Cloud is an award-winning SaaS solution enabling easy set-up and efficient management of powerful loyalty programs.

    Its extensive feature set, straightforward integration into existing IT systems, fast deployment time as well as its intuitive user interface, make Prime Cloud the loyalty management platform of choice for premium brands globally.

    Prime Cloud

    Award-Winning & Globally Certified

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    5 Perfect Reasons for Prime Cloud

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    Feature-Rich & Flexible

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    Intuitive User-experience

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    Quick to Launch

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    Scalable for Any Size & Sector

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    Simple & Transparent Pricing

    We Help Our Customers Achieve Desired Results

    +23%
    in Revenues

    +24%
    in Spend Frequency

    +57%
    in Member Enrollments

    What Our Customers Have to Say

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    Loyalty Prime has helped deliver an award-winning omnichannel loyalty programme for Frankfurt Airport by not only implementing their best-in-class loyalty platform but also proactively supporting our team on loyalty thought leadership and customer engagement activities.

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    Loyalty Prime’s platform is best-in-class. On top of that, Loyalty Prime’s team stands out due to their profound loyalty expertise & reliable service from project kick-off till launch and during ongoing operations.

    Our Network of Partners & Integrations

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    Some Platform Highlights

    Flexible Promotion Rules

    Easily create and manage powerful, targeted promotions to engage your customers. Reward your customers for events such as enrolment, spending, redemption, interaction, and many more.

    Unlimited Status Levels

    Set up infinite number of status levels and flexibly assign upgrade and retention rules depending on various criteria such as number of points earned, frequency of transactions or amount spent.

    Coalition Programs

    Create a loyalty coalition program with infinite number of program partners that can issue common virtual currencies to allow for generating higher values for program members.

    Multiple Incentive Currencies

    Create one or multiple virtual incentive currencies to support your marketing and business targets. Besides your base points / miles / cash-back currency, introduce for example seasonal short-collection currencies (e.g. Xmas Stars) or a currency for recognizing the lifetime value of a customer.

    Voucher & Coupon Management

    Generate, manage and track unique loyalty program related voucher codes or external voucher codes as customer loyalty rewards or targeted promotion coupons.

    Built-in CRM Features

    Make use of the member profile data base and improve your CRM processes by implementing targeted customer care activities.

    Platform Editions & Pricing

    Stand-Alone Program Edition

    Symbol Edition 1

    • Promotion Rules
    • Vouchers & Coupons
    • Multiple Incentive Currencies
    • & more…
    Starting from  
    $ 3,300
      per Month

    Status Level & Benefits Program

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    • Features of Edition 1
      PLUS
    • Status Levels
    • Status Benefits
    • Triggered Notification
    • & more…
    Starting from  
    $ 4,500
      per Month

    Coalition Program Edition

    Symbol Edition 3

    • Features of Edition 1 & Edition 2
      PLUS
    • Program Partner Accounts
    • Points Settling with Partners
    • & more…
    Starting from  
    $ 5,600
      per Month

    Enterprise Edition

    Symbol Edition 4

    • B2C Programs > 1 million members
    • B2B & B2E Programs
    Pricing Will Be Based On Requirements

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      Join International Premium Brands in Their Choice for Loyalty Prime!